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Thank you for getting back to me, so yesterday I re-installed Catalina and the Files on Demand option came back for my personal one drive account only but NOT my business one drive account.Īs per your instructions above, I deleted the ~/ /Library/Caches/OneDriveĪnd removed all keychain entries related to one drive. Re-launch OneDrive again, then check whether you find the File On Demand feature or Free Up Space option in the sync folder Go to File > Utilities > keychain > Remove all the items related to “OneDrive”.Ĥ. Go to ~!/ /Library/Caches/OneDrive, delete the. I tried toggling this setting to true and false exiting outlook each time and it is still not there.Ģ.

I tried this as well and the files on demand option dose not appear either. If the above suggestions don’t help you, please try to quit OneDrive client, then press Command + space to launch Spotlight and type Terminal, then we double-clicked it and typed the command below: defaults I created a new user profile and I still do not have the "files on demand option"Ĥ. Mode which will help you troubleshoot whether it is caused by third-party software.īooting to safe mode dose not show the option either. I reset outlook and the feature still dose not appear. Please try to reset OneDrive, then check whether you could find the

There is no "Free Space " option when right clicking on a file in finder.ġ. * Once complete conversation about this topic, kindly Mark and Vote any replies to benefit others reading this thread. Regards, George - * Beware of scammers posting fake support numbers here. If you have any updates, please feel free and come back to share with us. If the above suggestions don’t help you, please try to quit OneDrive client, then press Command + space to launch Spotlight and type Terminal, then we double-clicked it and typed the command below:ĭefaults write FilesOnDemandEnabled -bool trueĪfter that, the Files On-Demand option will not appear while you could go to OneDrive folder and right-click the file, you can see Free Up Space option. Create a new Mac user profile, switch to it, then check whether you could find the featureĤ. Safe Mode which will help you troubleshoot whether it is caused by third-party software.ģ. Reset OneDrive, then check whether you could find the feature. If not, please try the following suggestions: The SPAM has been deleted and the sender has been reported.Īccording to your description, I would like to know whether you could find the Free Up Space option when you go to the OneDrive sync folder and right click the file. Note: If you have received an email to let you call a phone number, just ignore it as it's SPAM.